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Jobs at TrueSense Marketing

Office Manager

Location: Warrendale, PA

Department: TrueSense Marketing - Operations

Type: Full Time

Min. Experience: Experienced

Who are we?

TrueSense Marketing is a full-service direct marketing agency with more than 200 fundraising pros (and growing!) that are committed to building strong donor relationships, enhancing the donor experience, and creating the conditions for greater generosity. Our clients see greater income, with strong donor retention and lower fundraising costs. 

We believe donors are heroes. Their passion and generosity are building a better world. That’s why we live donor-focused, client-inspired fundraising every day.

While analysis and numbers inform what we do, here at TrueSense we believe true success comes from the way we work with others. We operate with integrity, innovation, common sense, and value. We’re about people … about creating relationships, and communicating honestly and powerfully, one-to-one. Because that’s what’s real - and that’s what works.

 

What do we need?

In light of recent growth, TSM is looking for an Office Manager to become an important member of our Operations team.   

 

What will you do?

As our TrueSense Office Manager you will be responsible for overall front office activities, including the reception area, mail, large purchasing requests and facilities. He/she is also responsible for directing and coordinating office services and related activities, including developing and supervising programs for the maximum utilization of services and equipment. Other responsibilities include: arranging and managing internal office moves, providing arrangements for office meetings, and managing support for conferences/external client meetings.

More specifically, the candidate chosen for this role...

  • Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
  • Supervises and coordinates overall administrative activities for the Office Administration Department.
  • Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities. This includes set up on new employees.
  • Negotiates the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions.
  • Supervises the maintenance of office equipment, including copier, fax machine, etc.
  • Responsible for the facilities day-to-day operations (such as managing internal client meetings, equipment needs, etc.)
  • Participates as needed in special department projects.
  • Manages the administrative support for conferences, meetings both internal and external.

Position Requirements (Knowledge, Skills and Abilities):

  • Appreciation
  • Communication
  • Computer Proficiency (including all Microsoft products: Outlook; Excel; Word; PowerPoint)
  • Congeniality
  • Customer Service
  • Industry Knowledge
  • Innovation
  • Job Specific Programs as Applicable:
    • Accounting Functions
    • Concur Expense and Travel software
    • Appropriate server storage of documents
    • Shipping software (FedEx, UPS)
    • Binding equipment
    • Video conferencing equipment
    • Set up and functions of office copiers/printers
    • Employee Performance Evaluations
  • Modeling
  • Personal Development
  • Problem Solving
  • Professionalism
  • Project Management
  • Team Mentality

Education and Experience:

  • Bachelor’s degree or equivalent.
  • At least two years of previous experience in office management.
  • At least two years of switchboard experience.
  • Working knowledge of mail processes such as postage machine, FedEx and UPS.
  • Experience in a fast-paced environment.

TrueSense is a growing, moving, evolving agency, and we're always interested in talent. So we want to hear from you! We make work/life balance a priority; provide commensurate compensation and a vibrant, practical, family-conscious work environment.

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