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Jobs at TrueSense Marketing

Human Resources Business Partner

Location: Warrendale, PA

Department: TrueSense Marketing

Type: Full Time

Min. Experience: Experienced

Who are we?

TrueSense Marketing is a full-service direct marketing agency with more than 200 fundraising pros (and growing!) that are committed to building strong donor relationships, enhancing the donor experience, and creating the conditions for greater generosity. Our clients see greater income, with strong donor retention and lower fundraising costs. 

We believe donors are heroes. Their passion and generosity are building a better world. That’s why we live donor-focused, client-inspired fundraising every day.

While analysis and numbers inform what we do, here at TrueSense we believe true success comes from the way we work with others. We operate with integrity, innovation, common sense, and value. We’re about people … about creating relationships, and communicating honestly and powerfully, one-to-one. Because that’s what’s real - and that’s what works.

What do we need?

TSM is looking for a HR Business Partner to become an important member of our team working closely with the Chief Financial Officer and Vice President Human Resources.

The TrueSense Business Partner . . .

  • Develops and administers various human resources plans and procedures for all company personnel.
  • Establishes and maintains department records and reports. Evaluates those reports and recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
  • Plans, organizes and participates in developing department goals, objectives and systems.
  • Regularly analyzes compensation and collaborates with CFO to implement and annually update compensation programs.
  • Maintains and rewrites job descriptions as necessary.
  • Develops and maintains the overall performance management system for the company and revises it as necessary. This also includes performance management training for new as well as existing managers.
  • Identifies training needs within the company then develops, organizes, and evaluates training programs.
  • Develops, recommends and implements personnel policies and procedures; prepares and maintains handbook on those policies and procedures.
  • Oversees change reporting and collaborates with Payroll & Benefits Administrator to ensure those changes are appropriately implemented across all HR systems.
  • Maintains financial balance across HR systems by approving invoices for payment and annually re-evaluating policies for cost-effectiveness.
  • Conducts recruitment efforts for all exempt and nonexempt personnel, interns, and temporary employees; writes and places online advertisements; conducts targeted recruiting efforts as needed such as LinkedIn correspondence, etc…
  • Conducts new-employee orientations and oversees the onboarding process which includes but is not limited to: IT coordination, payroll setup, Concur registration, etc…
  • Monitors career-pathing for existing employees and regularly conducts “Stay Interviews” to gauge current employee engagement.
  • Conducts employee relations counseling and handles all disciplinary action for TrueSense Marketing.
  • Oversees the offboarding process for all exiting employees which includes but is not limited to: outplacement counseling, exit interviewing, and all administrative tasks.
  • Acts as an active member of the TrueSense Marketing leadership team; participates in administrative staff meetings; attends seminars and networking events as needed.
  • Maintains company organization charts and employee directory.
  • Conducts quarterly one on one manager touch-base meetings.
  • Oversees Employee Engagement Team by reviewing annual plans, keeping track of accounting costs, and ensuring that all events meet appropriate HR standards.

Position Requirements (Knowledge, Skills and Abilities):

  • Excellent Communication Skills
  • Computer Proficiency - Strong computer skills including all Microsoft products (Outlook; Excel; Word; PowerPoint)
  • Ability to learn Job Specific Programs as Applicable: Jazz, TalentWise, etc.
  • Positive, Customer Service Attitude
  • Industry Knowledge - In-depth knowledge and understanding of direct-response best practices, strategy, and tactics
  • Innovative Problem Solver
  • Project Management
  • Team Mentality
  • Ability to Maintain the Strictest Confidentiality

Education and Exerience:

  • Bachelor’s degree in Human Resources Management or related field.
  • Five years’ human resource experience, or nine years’ experience in the HR field.

* This position requires working full-time at our Warrendale, PA office.

TrueSense is a growing, moving, evolving agency, and we're always interested in talent.  We want to hear from you! We make work/life balance a priority; provide commensurate compensation and a vibrant, practical, family-conscious work environment. 

This is an exempt position with benefits beginning day one of employment.  TrueSense offers a comprehensive, competitive benefit package.

To apply email Laura Buck at laura.buck@truesense.com.  For consideration, please include cover letter and salary expectations. 

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